Unlimited nbn™

What is the nbn™ network and NBN Co Limited?

The nbn™ network is Australia’s new open-access broadband network. It’s designed to provide you with access to all the benefits of fast and reliable internet services, wherever you live.

NBN Co Limited (nbn) is a wholly-owned government organisation, the team behind the nbn™ network rollout.

NBN Co Limited (nbn) is the wholesale provider of the nbn™ network. As a wholesaler, nbn does not sell directly to the public.

Why do we need nbn™?

Simply put, Australia’s existing copper network was not designed for the demands of the 21st century. It was initially built for voice only, not to carry large amounts of data.

The need for constant social media browsing, internet banking, on-demand streaming entertainment, video calling and gaming has increased the demand for more data.

The nbn™ network is designed to provide access to fast and reliable landline phone and internet services no matter where you live.

What are Retail Service Providers (RSPs)?

The Retail Service Providers (RSPs) are landline phone companies and internet service providers, who offer nbn™ plans for homes and businesses.

Moving to the nbn™ network isn’t automatic, so those who receive notifications that their house will be ready for service will have to contact a Retail Service Provider, like Metwide Communications, to get connected.

Do I Have to Switch to the nbn™?

To ensure your phone and internet services continue working, you need to move them to the nbn™ network before they might be permanently disconnected. You aren’t automatically connected to the nbn™ network.

Once nbn™ Co has announced that your area is ready for service you will have 18 months to move your service to the new nbn™ network. You will need to contact your preferred telecommunications service provider to switch over to the new network.

Factors that can affect the nbn™ speed

Many factors affect the internet speeds achievable at your premises. These include:

• the nbn™ technology connected to your premises;

• the quality of the connection to your area and premises;

• the service provider's network capability;

• your in-premises wiring, setup, equipment and how you use the service.

Because of these factors, you should not expect to receive every download at (for example) 100 Mbps!