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Managed IT Services Australia: Focus on Your Business, We'll Handle Your IT

Comprehensive, scalable IT solutions from a trusted partner and leading dedicated Managed IT Services provider for Australian businesses.

Integrating Innovations, Empowering Business

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Reliable IT Support to Power Your Business Growth

Welcome to Metwide Communications, your trusted managed service provider delivering comprehensive managed IT services Australia-wide. We specialise in reliable support services tailored to meet the unique technology needs of small to medium businesses. Our expert team combines industry-leading technology initiatives with proactive strategies to ensure seamless connectivity, robust network security and cost savings for your business.

Discover how our cloud services, disaster recovery solutions and a wide range of managed IT offerings - all backed by exceptional customer service - can streamline your operations and empower your business in today’s digital age.

Our Managed IT Services

Australian Service Desk

Our support experts and Australian-based support team provide managed IT support, remote support and technical support. As your trusted support provider, we resolve both technical issues and tech issues to keep your internal IT team running smoothly.

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Online and System Security

Protect your business from cyber threats with Metwide’s cyber security services. Our security solutions include penetration testing, disaster recovery solutions, preventative maintenance and regular data backup to prevent future issues and protect small business clients with tailored protection.

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Hardware Asset Management

Optimise your hardware lifecycle with asset and device management, software installation and mobile device management. Our in-house team and infrastructure manager ensure IT systems run efficiently with tailored software solutions and effective infrastructure management across all business devices.

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Remote Monitoring & Management

Achieve peak performance with a proactive approach, constant monitoring and Comprehensive IT oversight. We manage your IT environment with network setup, network support and collaboration tools to streamline business operations, reduce costs and meet evolving business needs.

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Proactive ICT Projects

Our consulting services and experienced team manage the entire process with a technology roadmap tailored to your business objectives and business goals. We deliver cost efficiency, enhance efficiency and ensure every initiative is handled by experienced professionals.

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Strategies, Roadmaps, and Insights

Our expert team delivers practical solutions and expert advice for your unique business and medium sized business. We rely heavily on cloud computing and cloud solutions to enhance technology infrastructure. We provide proactive monitoring, ongoing maintenance and a broad range of technology needs to drive business growth.

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Frequently Asked Questions About Managed IT Services

What are managed IT services?

Managed IT services involve outsourcing your company’s IT operations and management to a dedicated managed services provider. This includes proactive monitoring, maintenance, security and support to ensure your technology infrastructure runs smoothly and efficiently.

How can managed IT services benefit my business?

By partnering with a managed IT services provider, your business is fully supported with expert assistance, technical expertise and reliable technology solutions. This helps reduce unexpected downtime, improve cybersecurity, optimize day to day operations and allows your internal teams to focus on core business activities.

What types of businesses can use managed IT services?

Managed IT services are ideal for businesses of all sizes, particularly small to medium sized businesses and australian organisations looking for cost effective IT support plans tailored to their unique business requirements.

What is included in managed IT services?

Typical services include a range of information technology solutions such as remote monitoring and management, cybersecurity solutions like penetration testing, disaster recovery solutions, device management, cloud infrastructure support, on site support and a responsive service desk providing expert support.

How do managed IT services improve cybersecurity?

Managed IT services providers implement comprehensive security measures including threat detection, regular updates and proactive monitoring to protect your business from cyber threats and minimize risks associated with data breaches.

Can managed IT services help with cloud computing?

Yes, managed IT services often include cloud services support, helping your business leverage cloud infrastructure for scalability, flexibility and cost savings while ensuring secure and efficient cloud operations.

Can Metwide help with disaster recovery and data backup?

Yes, our disaster recovery solutions and regular data backup services protect your business from data loss and downtime caused by cyber threats or technical failures, ensuring business continuity and peace of mind.

Can Metwide assist with hardware and software management?

Absolutely. Our hardware asset management services cover device management, software installation and lifecycle optimisation to keep your IT environment efficient and up to date.

Do you offer remote support and onsite assistance?

Yes, we provide both remote support and onsite services to ensure your IT systems run smoothly and any technical issues are resolved quickly, minimising disruption to your business.

What makes a good managed IT services provider?

Look for a services company that offers a dedicated team with strong technical expertise, provides exceptional customer service, delivers proactive monitoring and tailors support plans to meet your specific business objectives and technology needs.

How do managed IT services help reduce IT costs?

By outsourcing your IT operations, you gain cost savings through predictable monthly fees, reduced need for in-house technical skills, and minimized costs associated with unexpected downtime and IT emergencies.

If you have more questions or want to learn how Metwide Communications can support your business with managed IT services Australia-wide, contact us today.


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Ensure your business runs smoothly with Metwide, a leading managed IT service provider and trusted technology partner. Gain access to reliable technology solutions, reduce costs and enjoy exceptional customer service.

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NSW Master Security License: 000107431

QLD Master Security License: 4606777

ISO Certification

Contact

Unit 1 40 George St,
Granville NSW 2142
36 Eagleview Pl,
Eagle Farm QLD 4009
Unit 5, 7 Hinde Street,
Ashmore QLD 4214
sales@metwide.com.au
1300 300 210 or +61 2 8002 0951
1300 309 035 or +61 2 9760 0069
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